Your patient journey

A clear path from first enquiry to aftercare

Every smile and every treatment plan is different. This page explains the usual stages so that you can ask informed questions, plan your visit sensibly and understand when clinical decisions are made.

Istanbul landmarks, dental care and Dreamy Smile
How the process works

Eight carefully planned stages

This journey is a general guide. The sequence may vary depending on individual circumstances, and treatment suitability is confirmed following clinical assessment.

01
Initial enquiry

Contact Dreamy Smile

Tell us what you would like to change, which treatment options you are considering and whether you are exploring care in London or Istanbul. We will explain how our coordination service works and the information needed for the next stage.

02
Relevant information

Help us coordinate your enquiry

We gather the practical information needed to understand your enquiry and support communication with an appropriate independent dental provider. Please avoid sending unnecessary sensitive medical information through the general enquiry form.

03
Preliminary review

Arrange the appropriate next steps

Dreamy Smile can help arrange communication and next steps with relevant dental professionals. This preliminary review is for coordination only and is not a diagnosis, clinical assessment or treatment recommendation.

04
Clinical assessment

Meet the treating dental professionals

Appropriately qualified dental professionals assess your oral health, clinical needs and suitability. They may require examinations, imaging or other information before making any clinical decision.

05
Treatment plan

Review the clinic’s recommendations

The treating clinic confirms the available options, clinical recommendations, expected stages and costs. You should have the opportunity to ask questions before deciding whether to proceed.

06
Travel coordination

Plan an Istanbul visit when required

If your chosen treatment pathway is in Istanbul, Dreamy Smile can help coordinate practical information around appointment dates, travel, accommodation and transfers. Travel arrangements remain your responsibility.

07
Treatment

Receive care from the treating clinic

Dental treatment is provided by the relevant independent clinic and appropriately qualified dental professionals. They remain responsible for clinical care, consent, treatment decisions and the treatment they provide.

08
Aftercare

Stay connected after treatment

Dreamy Smile can facilitate communication with the treating clinic about follow-up arrangements. Any clinical advice, examination or additional treatment is provided or directed by the appropriately qualified professionals responsible for your care.

Important: All dental treatment carries potential benefits, limitations and risks. Information provided before clinical assessment is preliminary. Diagnosis, clinical suitability, final treatment planning, timescales and treatment decisions are the responsibility of the appropriately qualified dental professionals providing your care.
Ready for the first step?

Start with a conversation

Tell us what you would like to change and any questions you have. Our team will explain the sensible next step and the information needed for an initial discussion.

Make Appointment

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.